Return Policy
Effective Date: [26/11/2025]
TorqueEdge (“we”, “us”, “our”) values your
privacy and is committed to protecting your personal data. This Privacy Policy
describes how we collect, use, disclose, and safeguard your information when
you visit or make a purchase on our website https://torqueedge.store.
By using our website, you agree to the
practices described in this policy.
1. Information We Collect
We may collect the following types of
information:
- Personal Details: Name, email
address, contact number, billing and delivery addresses. - Payment Information: Card or bank
details processed securely through trusted third-party payment gateways. - Device & Usage Data: IP
address, browser type, device information, pages visited, and time spent
on the site. - Cookies: Small files stored on your
device to improve site functionality and experience.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Communicate order updates or respond to inquiries.
- Improve website performance and customer experience.
- Detect and prevent fraud or unauthorized transactions.
- Send promotional messages or offers (if you have opted in).
3. Data Sharing
We may share your data with:
- Service providers (delivery
partners, payment processors, IT support) only to perform necessary
business functions. - Legal authorities, if required to
comply with applicable laws. - Business partners, in case of
mergers or acquisitions (you will be notified if such changes occur).
We never sell or rent your personal data to
third parties.
4. Data Security
TorqueEdge implements reasonable technical
and organizational measures to protect your data. However, no online platform
can guarantee absolute security, and users share data at their own risk.
5. Retention Period
We retain personal data only as long as
necessary to fulfil orders, resolve disputes, or meet legal obligations.
Thereafter, data is securely deleted or anonymized.
6. Your Rights
You may:
- Request access, correction, or deletion of your personal data.
- Withdraw consent for marketing communications.
- Disable cookies through browser settings.
Requests can be made via support@torqueedge.store
7. Third-Party Links
Our website may contain links to
third-party websites. We are not responsible for the content or privacy
practices of such websites.
8. Policy Updates
We may update this Privacy Policy
periodically. The latest version will always be available on this page, with
the effective date clearly indicated.
9. Contact Us
If you have questions about this Privacy
Policy or data handling, contact us at:
📧 support@torqueedge.store
📍 TorqueEdge
Pvt Ltd., Colombo, Sri Lanka
